Beta version. This document is being finalized and will be reviewed before the official launch.
On this pageShow
- 1.About this policy
- 2.Information we collect
- 3.How we use your information
- 4.Who we share it with
- 5.International transfers
- 6.How long we keep it
- 7.Your rights
- 8.Children and teens
- 9.Cookies and analytics
- 10.Emails from us
- 11.How we protect information
- 12.Users outside Korea
- 13.Links to other sites
- 14.Privacy officer and contact
- 15.Changes to this policy
1. About this policy
This Privacy Policy explains how SFAI, the operator of MyouV ("we", "us"), collects, uses, shares and protects personal information when you use the MyouV website and web app (the "Service").
SFAI is based in the Republic of Korea and handles personal information under Korea's Personal Information Protection Act (PIPA) and other applicable laws. We decide how your personal information is used and are responsible for it.
Our Terms of Service explain the rules for using MyouV.
2. Information we collect
We only collect what we need to run MyouV. Here is what we collect and when:
| Category | What it includes | When we collect it |
|---|---|---|
| Account information | Name, email address and password. We store the password as a hash, never in readable form. | When you sign up and sign in |
| Session records | IP address, browser user agent, and when each sign-in session started and expires | When you sign in and use your account |
| Your projects | The artist and song you pick, your story text, the scene prompts made from it, and your chosen style and format | When you create a video |
| Generated outputs | Images and short video clips generated through Runway, plus links to them | When the Service generates scenes for you |
| Contact messages | Name, email address, topic and message | When you use our contact form |
| Newsletter signup | Email address | When you sign up for updates |
| Usage analytics | Pages viewed and actions taken on the site, collected by our hosting platform | Automatically, when you visit the site |
- Category
- Account information
- What it includes
- Name, email address and password. We store the password as a hash, never in readable form.
- When we collect it
- When you sign up and sign in
- Category
- Session records
- What it includes
- IP address, browser user agent, and when each sign-in session started and expires
- When we collect it
- When you sign in and use your account
- Category
- Your projects
- What it includes
- The artist and song you pick, your story text, the scene prompts made from it, and your chosen style and format
- When we collect it
- When you create a video
- Category
- Generated outputs
- What it includes
- Images and short video clips generated through Runway, plus links to them
- When we collect it
- When the Service generates scenes for you
- Category
- Contact messages
- What it includes
- Name, email address, topic and message
- When we collect it
- When you use our contact form
- Category
- Newsletter signup
- What it includes
- Email address
- When we collect it
- When you sign up for updates
- Category
- Usage analytics
- What it includes
- Pages viewed and actions taken on the site, collected by our hosting platform
- When we collect it
- Automatically, when you visit the site
We do not collect payment information, because MyouV is free during the beta. We do not ask for sensitive information such as health data, biometric data or identification numbers.
Please do not include personal information about yourself or other people in your stories or prompts.
3. How we use your information
- To create and manage your account and keep you signed in.
- To generate images and video clips from your story and show them in your "My videos" library.
- To apply daily generation limits and keep the Service fair.
- To answer messages you send through the contact form.
- To send newsletter emails if you signed up for them.
- To send service emails, such as notices about your account, changes to our terms, or upcoming paid plans.
- To understand how the site is used, fix problems and improve the Service.
- To keep the Service secure, prevent abuse and enforce our Terms of Service.
- To meet legal obligations and respond to lawful requests.
We use this information to provide the Service you signed up for, with your consent where the law requires it (for example, for the newsletter), and to comply with the law. Before using personal information for a new purpose beyond these, we will ask for your consent where required.
We do not sell your personal information, and we do not use it for targeted advertising.
5. International transfers
Some of our providers process data outside Korea. When you use the relevant feature, your information is sent to them over encrypted network connections.
| Recipient | Country | Information | Purpose | Retention |
|---|---|---|---|---|
| Runway | United States | Story text, scene prompts and generation settings; generated images and clips | Generating images and video clips | [Runway retention period] |
| Ploy, on Cloudflare's global network | [Ploy's country]; data may also be processed in Cloudflare data centers worldwide | The information listed in section 2 | Hosting, database and analytics | [hosting retention period] |
| [email delivery provider name] | [country] | Name and email address | Sending emails | [email provider retention period] |
- Recipient
- Runway
- Country
- United States
- Information
- Story text, scene prompts and generation settings; generated images and clips
- Purpose
- Generating images and video clips
- Retention
- [Runway retention period]
- Recipient
- Ploy, on Cloudflare's global network
- Country
- [Ploy's country]; data may also be processed in Cloudflare data centers worldwide
- Information
- The information listed in section 2
- Purpose
- Hosting, database and analytics
- Retention
- [hosting retention period]
- Recipient
- [email delivery provider name]
- Country
- [country]
- Information
- Name and email address
- Purpose
- Sending emails
- Retention
- [email provider retention period]
You can refuse these transfers by contacting us. Because generation and hosting depend on these providers, you would not be able to use the Service if you refuse.
6. How long we keep it
- Session records: until the session ends or expires, and no longer than [session log retention period].
- Account information: while your account is active. After you close your account, we delete it within [retention period, e.g. 30 days], unless the law requires us to keep it longer.
- Your projects and generated outputs: until you ask us to delete them or close your account, then within the same period.
- Contact messages: [retention period] after we resolve your request.
- Newsletter email address: until you unsubscribe.
- Analytics data: [retention period].
- Backups: deleted data may remain in backups for up to [backup retention period] before it is overwritten.
If a law requires us to keep certain records for a set period, we store them separately and use them only for that purpose.
How we delete data
When the retention period ends or the purpose is fulfilled, we delete electronic records so that they cannot be recovered. Any paper records are shredded.
7. Your rights
You have the right to:
- Ask what personal information we hold about you and receive a copy.
- Correct information that is wrong or incomplete.
- Ask us to delete your information.
- Ask us to suspend processing of your information.
- Withdraw consent you gave us, such as for the newsletter.
To make a request, use our contact form or email [privacy contact email]. A legal guardian or a person you authorize can also make a request for you, with proof of their authority. We will confirm your identity before acting and reply within the time the law requires (generally 10 days under Korean law).
In some cases the law allows or requires us to refuse or limit a request, for example if another law requires us to keep the information. If so, we will explain why. If we delete information needed for your account, you may not be able to keep using the Service.
8. Children and teens
You must be at least 14 to use MyouV. We do not knowingly collect personal information from children under 14. If we learn that a child under 14 has created an account, we will delete the account and its data.
Users under the age of majority (19 in Korea) need a parent or guardian's consent to use the Service. If you are a parent or guardian with a concern, please contact us.
10. Emails from us
If you sign up for our newsletter, we will send you updates about MyouV. Every newsletter includes a way to unsubscribe, or you can ask us through the contact form.
Even if you unsubscribe, we will still send essential service emails, such as account notices or changes to our terms.
11. How we protect information
- Passwords are stored as hashes, not in readable form.
- Data travels over encrypted HTTPS connections.
- Access to personal information is limited to the people who need it to run the Service.
- We choose providers with their own security measures and limit what we share with them.
No online service is completely secure. If a breach affects your personal information, we will notify you and the authorities as the law requires.
12. Users outside Korea
MyouV is operated from Korea, but you may use it from elsewhere. Depending on where you live, you may have additional rights.
European Economic Area and United Kingdom
If EU or UK data protection law applies to you, we rely on these legal bases: performing our agreement with you, your consent, our legitimate interest in running and securing the Service, and our legal obligations. You may have the right to access, correct, delete, restrict, object to and move your data, and to complain to your local data protection authority. Where the law requires safeguards for transfers to other countries, we will put them in place.
California
If you live in California, you may have the right to know what personal information we collect and how we use and share it, to access, correct or delete it, and not to be treated differently for using these rights. We do not sell personal information or share it for cross-context behavioral advertising, as those terms are defined in California law.
To use any of these rights, contact us as described in section 14.
13. Links to other sites
The Service may link to websites and services run by others. We do not control them, and this policy does not apply to them. Please read their privacy policies before sharing information with them.
14. Privacy officer and contact
SFAI has appointed a privacy officer who is responsible for protecting personal information and handling privacy complaints.
- Privacy officer: [Privacy officer name and position]
- Email: [privacy contact email]
- Address: [SFAI business address]
- Contact form: myouv.com/contact
If you need further help with a privacy concern, you can also contact these Korean public bodies:
- Personal Information Dispute Mediation Committee: www.kopico.go.kr, phone 1833-6972
- Personal Information Infringement Report Center (KISA): privacy.kisa.or.kr, phone 118
- Supreme Prosecutors' Office: www.spo.go.kr, phone 1301
- Korean National Police Agency cyber crime reporting: ecrm.police.go.kr, phone 182
15. Changes to this policy
We will update this policy when our practices or the law change. We will post the new version here with a new "Last updated" date, and we will announce important changes in the Service or by email at least [notice period, e.g. 7 days] before they take effect. If a change significantly affects your rights, we will give at least [longer notice period, e.g. 30 days] notice, or ask for your consent where the law requires it.